Monday, November 16, 2009

Airline Industry

Airline complaints up 77 percent

1 comment:

  1. American Airlines canceled our flight 12 hours before we left with the explaination that weather was "going" to be bad in Dallas the next day so they canceled the flight. This was completely bogus because the weather was fine in Dallas. There were no other flights we could book because everyone else on that flight was scrambling to get a new flight. We were part of a wedding party and could not take a next day flight so we had to go to another airlines and book a flight The flights that were canceled was AA 1361 and AA490 Tulsa OK to Jacksonville Fl. on June 4, 2009. The return flight was AA2203 and AA2274 on June 7, 2009

    Because we were rebooking a flight leaving the next day, we were well beyond any early booking discounts. We had to pay an additional 500.00 per round trip flight. There were 4 in our party. We were unable to return at the time we had originally been booked and had to stay and addition day in Jacksonville. This resulted in another 188.00 for one room and 168 for the other. Not to mention additional meals and car rental expenses.

    Read more: http://www.consumeraffairs.com/travel/american_airlines.htm#ixzz0drfhYAN5

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